Frequently Asked Questions

STRAIGHTFORWARD ANSWERS

Frequently Asked

Compliance

What Do I Need To Do For Ongoing State Compliance?
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Your state requires an annual report and other ongoing compliance. You can manage this yourself, but missing these deadlines can result in fines or the loss of your liability protection. Our Problem Free Guarantee compliance service covers your annual filing and two yearly amendments along with other ongoing state requirements to ensure your company stays in good standing with the state at all times.

What is Your Problem Free Guarantee?
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Our Problem Free Guarantee compliance service covers your annual filing and two yearly amendments along with other ongoing state requirements to ensure your company stays in good standing with the state at all times.

What Are The Benefits of The Problem Free Guarantee?
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Annual filing and two yearly amendments.

  • We will handle your annual filing and up to two changes to your filing documents each year. We’ll make all the changes; you only have to cover the state fees.

Proactive alerts and notification for upcoming filing events.

  • We’ll send you alerts for important compliance deadlines and monitor your status with the state to ensure you remain in good standing.

Be protected for any costs should you fall out of compliance with the state.

  • If you miss a deadline or state requirement, then we will outline a detailed action plan and cover the costs required to regain your good standing.

Registered Agent

Can I Be My Own Registered Agent?
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It is possible to be your own registered agent. You could also choose to elect a member of your LLC, or even a friend you trust, as long as the person meets these requirements:

  • is 18 years or older
  • has a physical address in the state where business is conducted
  • is available (in person) during normal business hours

Another option would be to hire a professional registered agent service. One of the disadvantages is that it is more expensive than acting as your own.

However, using a registered agent service helps you avoid any fees or further legal trouble caused by missing or misplacing an important document or notice. This can actually save you more time and money in the long run.

What is a Registered Agent?
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If you own and/or run a small business, chances are your state requires you to have a registered agent—most do. But even if your state doesn't, strongly consider getting one. A registered agent is a responsible third-party in the same state as the business, who canreceive service of process notices, correspondence from the Secretary of State, and other official government notifications—usually tax forms and notice of lawsuits—on behalf of the corporation or LLC.

Do I Need a Registered Agent?
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If you own and/or run a small business, chances are your state requires you to have a registered agent—most do. But even if your state doesn't, strongly consider getting one. A registered agent is a responsible third-party in the same state as the business, who can receive service of process notices, correspondence from the Secretary of State, and other official government notifications—usually tax forms and notice of lawsuits—on behalf of the corporation or LLC.

Why Do I Need a Registered Agent?
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If you do not have a physical location in the state in which your business is registered, in most states, you must select a registered agent to accept documents on your behalf. The state in which your business is registered needs to know it has a contact person for your business during business hours; accordingly, PO boxes are not acceptable addresses for registered agents.

Pricing, Fees, & Refunds

Jumpstart's Pricing For US Residents
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Pricing

For US Residents, we have a single pricing structure with an upfront and ongoing cost. Pricing for the upfront and on-going cost varies depending on the state and plan combination chosen. The Basic, Plus, Pro, and Subsidiary plans are $49, $199, $299, and $999 respectively. These figures don't include state fees, which go directly to the state your company is formed in, and is the fee charged for registering a new business. For a more detailed plan and state comparison, please visit our pricing page by clicking here.


Pricing FAQs

Why do I need to pay annually?

Our plans provide valuable compliance services like a registered agent and our problem free guarantee to protect you from business risks and liability. We also offer other valuable services that new business owners need, such as an operating agreement, corporate bylaws, and Employer ID Number (EIN).

What do you mean by no hidden fees?

When we say no hidden fees, that means there are no surprise add ons or charges at checkout. We will only charge you for the package you select and purchase at checkout.

What is an annual report and do I have to pay for it?

An Annual report is a filing that details a company’s activities throughout the prior year. Annual reports are intended to give state governing authorities information regarding the names and addresses of directors or managing members of a corporation or LLC as well as the company and registered agent address. In some state the annual report is filed at a pre determined date for all entities regardless of the date of formation while other states require that the annual report is filed on the anniversary date of formation.

Please note that some states require both an Annual Report to be filed and a Franchise Tax Fee to be paid.

To determine what your compliance requirements are for your specific state and entity type, please refer to the signup form's ongoing state compliance section after selecting your entity type and state.

In some states, the annual report is filed on a predetermined date for all entities regardless of the date of formation. Other states require the annual report is filed on the anniversary date of formation. The due dates for corporate annual reports do vary from state to state, so find your filing date from your state’s website and put it in your calendar. If you're one of our Pro or subsidiary plan members, we automatically take care of the annual filings for your company. Simply pay the state fee for your specific state and we take care of the rest. Below are some of the most frequently asked for information regarding annual reports.

What happens if I don't file my annual report?

  • The consequences of not filing an annual report can be severe. Some states may levy late fees, penalties and taxes. Other states could even involuntarily dissolve your corporation.

How long does it take to file a report?

  • The filing time is dependent on the governing state agency. Filing times vary by state it is therefore important that the report is filed well in advance of the due date in order to avoid any potential late filing fees.

How much does it cost to file a report?

  • For our Pro members, we automatically file their reports for them and we simply require the state fee be paid. For Basic and Plus plan members, simply reach out to our support team and we can give you a reliable quote based on your entity type and state.

Jumpstart's Pricing For Non-US Residents
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We are happy to announce our new pricing plan for non-residents - a one-time payment of $399 that includes everything from your company formation, EIN number, US bank account, and much more. This payment includes the state filing fee, along with everything that will be needed to start your business in the US.

With this new plan, you will not have to worry about monthly recurring payments, subscription renewals, or hidden fees/charges. Simply sign-up, check out, and we will handle the rest.

Here's some more detail on what you will receive with your purchase:

  • Company Formation - This is the process of filing and officially opening your company with the state. Once complete, we upload the company formation documents to your dashboard for download.
  • Timeline:
  • Wyoming = Same day
  • Delaware = 8 business days or less
  • Key Documents - Along with your company formation documents, we also provide your business with certain key documents such as an operating agreement, corporate bylaws, initial resolutions, and resolutions for opening a bank account. These may be requested by various agencies/institutions for things like proving ownership of your company, or opening a bank account.
  • Timeline:
  • Instantly, after company formation documents are uploaded.
  • Registered Agent and US Address - A registered agent is an individual who has been appointed to accept legal documents on behalf of a company. It is a requirement that all businesses keep and maintain a registered agent within their state of formation and where they do business. Included in your plan is our registered agent service, along with a US address where we will be receiving any state notices and service-of-process requests for your business. On top of this, we will scan and upload any regular mail sent to this address (Amazon postcards).
  • Timeline:
  • Instantly, after company is formed.
  • EIN Number - Your EIN (employer identification number), is a unique Federal Tax number for your business that is issued by the IRS. Having an EIN is important because it is a requirement for US business owners, and is used for things such as opening a bank account, identifying your company, and filing tax returns.
  • Timeline:
  • $99 EIN = Same day
  • Standard EIN = 30-55 days
  • US Bank Account - Another essential component we provide for your company is the opening of a bank account here in the US. This will allow you to access US payment gateways, and process payments to and from customers, suppliers, etc. With our bank filing, there is no need to travel to the US to open an account; we will handle the filing and opening on your behalf.
  • Timeline:
  • Instantly, after company EIN has been issued.
  • Customer Support and Additional Services - Along with all of the above, your purchase will also grant you access to our dedicated support and account management teams. They will be there to help guide you through the every step of the process; addressing any concerns and answering any questions you may have along the way. If needed, they can also help provide any additional services your company may require, such as Amendments, DBA's (doing business as), and obtaining Certificates of Good-Standing or Apostilled Documents.
  • Timeline:
  • Perpetual
  • If you are still unsure, or have any questions regarding our plan, please reach out to support at: help@jumpstartfilings.com

What Do You Mean By No Hidden Fees?
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When we say no hidden fees, that means there are no surprise add ons or charges at checkout. We will only charge you for the package you select and purchase at checkout.

What Is The Jumpstart Refund Policy?
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Buy with confidence knowing that your purchase is 100% refundable minus any expenses we have incurred to begin your formation. Once our payment is sent to the state, however, we cannot accept any cancellations or changes to your filing.

Banking

Will The Bank Be a US bank? If So Which One?
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Yes, your bank account is registered at a US Bank. We partner with Mercury for banking. https://mercury.co/

What Are The Bank Account Requirements?
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You’ll need a U.S. company with a federal EIN, your company’s articles of incorporation, and a picture of your government ID (e.g. a passport or driver’s license). We'll file the company and get you an EIN and articles of incorporation. We just need a picture of your passport.

Is There a Minimum Payment When Opening This Bank Account?
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Mercury accounts are free. They don’t have minimum balances, account opening fees, or monthly fees. The only things that cost money are wire transfers, which are $5 domestically and $35 internationally.

Is There a Monthly Maintenance Fee For Mercury Bank?
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No, they don’t have minimum balances, account opening fees, or monthly fees.

Can The Bank Account Be Opened Online?
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We'll open the account on your behalf and share your account details with you. You can manage your entire banking experience online. No visit required.

Will The Bank Issue a Credit Card for Free? Or Are There Additional Fees?
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The bank does not offer a credit card service. Once you have a bank account you should be able to apply for credit cards at any of the major service providers (Chase, Discover, Amex, etc). Also, the bank does issue a debit card for your usage and we will ship the debit card to you. We ship internationally.

If you're looking for credit cards that don't require an SSN, I'd recommend checking this list.

Order Information

How Does The Jumpstart Service Work?
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The steps to form a new business are very similar across states, but there are small differences with timing given how each state structures its internal processes and workflows. Here is what you can expect when filing your business through Jumpstart:

  • You select the filing plan that best fits your needs.
  • Jumpstart files your certificate of formation with the state.
  • The Secretary of State confirms your LLC or corporation.
  • Jumpstart delivers your verified business documents.
  • Jumpstart provides ongoing services to keep your business compliant and ready to grow!
What If I Need To Change My Information?
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We file your formation very quickly so if you spot something you need to change after purchase, please let us know as soon as possible. You can also make changes after your formation is complete by either making an amendment or using one of the two free amendments you get each year as part of our Problem Free Guarantee service.

How long will it take to file my company?
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The time it will take to complete your formation varies by state. We offer a rush filing service depending on your state, but for a more accurate estimate, please visit our pricing plans to see whats right for your company.

STILL HAVE QUESTIONS?

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